Effective July 17, 2026

Support

Contact DaBid for account, privacy, safety, or technical help.

Contact

Email support@getdabid.com. Signed-in users can also submit feedback from My > Legal & Support. For an immediate threat, contact local emergency services.

What to include

Include the email address used for DaBid, the listing or pickup identifier if available, and a short description of what happened. Screenshots may help with a technical issue. Never send a password, one-time sign-in code, government ID, financial credential, payment handle, or other unnecessary sensitive information.

Bid Ticket help

Report a balance, hold, allocation, burn, restoration, or reliability error as a technical issue. Bid Tickets have no monetary value and cannot be purchased, transferred, redeemed, or refunded as money. DaBid does not adjudicate an outside-payment dispute; requesting payment for a DaBid item violates the service rules and should be reported.

Reports and blocks

Use in-app report controls for unsafe listings, prohibited items, threats, manipulation, suspicious requests, or account abuse. Reports may trigger automated review, hiding, or restrictions. Use block controls when you do not want another account to appear in relevant app surfaces. Reports do not promise mediation of item-condition, no-show, or completed-pickup disagreements.

Account and privacy help

For sign-in, export, privacy, retained-data deletion, or account-deletion help, provide only the information needed to locate the account. Signed-in users can start account deletion in My > Privacy Requests & Account. See the Account Deletion page for details.

Response priority

DaBid is operated as a small early-stage service. Safety, account-access, and privacy requests are prioritized. Routine product feedback may not receive an individual response.